Resources: FAQs
Frequently asked questions
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Super Admins, Admins, and Recruiters
UNA is a comprehensive platform that provides Clinical Competency Testing solutions, skills checklists, self-assessment tools, and mandatory courses for healthcare professionals. It helps healthcare organizations evaluate and ensure the competency of their staff.
You can create and manage healthcare professional (HCP) profiles directly within the UNA admin dashboard or via your core ATS platform, seamlessly integrated with your system, onboarding tools, or CRM.
Content can be assigned directly through the UNA admin dashboard or your integrated solution. You can assign competency tests, skills checklists, and mandatory courses to specific HCPs or groups.
Progress can be monitored in real-time through the UNA admin dashboard, where you can view detailed reports and progress status. The API also supports progress tracking, allowing you to integrate this data into your system of record.
Yes, UNA allows for the customization of courses to meet specific organizational requirements. You can add client-specific education modules to enhance compliance and relevance.
UNA employs advanced security measures to ensure the protection of sensitive data. All data is stored securely, and access is controlled to maintain confidentiality and integrity.
UNA provides comprehensive API documentation and technical support to assist with integration into your existing systems. Our support team is available to help you with any questions or issues that may arise during the integration process.
Feel free to contact us via phone (336) 544-4829 from 9a – 5p EST or via email help@unahealth.com from 9a – 9p EST.
HCPs, Candidates, and Clinicians
UNA is an easy to use, mobile platform designed to help healthcare professionals manage their clinical competency, complete mandatory courses, and stay compliant with industry standards.
You will be invited, via email, by the organization recruiting you for an assignment.
You can access your assigned competency tests, skills checklists, and mandatory courses through the UNA web portal. Simply log in with your credentials to view and complete your assignments.
Yes, UNA’s platform is mobile-friendly, allowing you to complete all your assignments on your mobile device at your convenience.
UNA takes data security very seriously. Your personal information and credentials are stored securely, and access is restricted to authorized personnel only.
For any technical support or questions about the UNA platform, you can contact your organization’s admin user or reach out to UNA’s support team through the help section in the app or on the website. help@unahealth.com
Yes, you can update your profile information through the UNA platform. Ensure your credentials, certifications, and contact details are always current to maintain compliance and accuracy.
